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Our AI Assistant is not just a chatbot, as a specialized part of the Operations Platform, with the Email Tool she will ensure that non-conversational email interactions remain as sophisticated as human responses.
Our AI Assistant will be capable of engaging in dialogue with guests to address concerns and autonomously register issues in the system for personalized agent follow-ups.
When a human touch is needed, will fluidly transition the conversation with your staff, connecting guests directly to a live agent without missing a beat.
In the future, anticipate the AI Assistant interactions that feel as if your guests are speaking to a seasoned booking agent. Beyond just dialogue, it naturally offers sales quotes and booking links, ensuring that every potential guest feels catered to.
Look into data regarding traffic and AI-resolved conversations to make better-informed operational and communication decisions that empower your team.
Our built-in evaluator constantly collects insights from AI Assistant generated messages as we aim to unify all functionalities into one comprehensive AI model. This feedback loop not only refines our current capabilities, but drives relentless and ongoing improvements, ensuring the AI Assiatant evolves to be increasingly sophisticated and effective with each interaction.
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Powered by a robust BDKB, our AI Assistant can search for and deliver accurate property information, which cuts down the margin for human error significantly.
Efficiently handle large volumes of customer messages and emails which reduces wait times and contributes to customer satisfaction.
The hospitality industry never sleeps, and neither does our AI Assistant . With 24/7 availability, the AI Assistant guarantees that your agents and guests can always find the help they need when they need it.
By accessing the BDKB, Our AI Assistant not only formulates responses to accommodate guests, but also provides comprehensive property information to educate and guide staff. This empowers a rapid learning experience, enabling your team to excel in guest interactions and acquire in-depth property knowledge from Day One.
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